Proximus guides customers trough the landscape of conversational AI. On top of that the chatbot solution can be combined with Proximus' Interact platform, where your chatbot automatically puts the call through if needed to a physical employee, who is better able to continue the conversation with the customer.
As a digital partner, Proximus helps organizations to engage with their customers and employees in a seamless & efficient way, taking into consideration their context & preference.
Donatienne Nève, Solution Sales | Advanced Communications Services
E: [email protected]