International roaming services have become increasingly important in recent years – the ability to connect using a single subscription holds great value for subscribers.
Simultaneously, regulations are placing new demands on service providers to control subscriber spending while roaming. This has driven the creation of new roaming services to add value for subscribers and fulfil regulatory requirements.
Serving roaming customers presents challenges that need to be met:
- Agreements and solutions must be in place to enable roaming
- Customers must feel that they have control over their spending
- Service providers must ensure that customers are protected against excessive spending
By offering up-to-date data on subscriber spending you can give customers the control they seek to use roaming services. At the same time maintaining real-time credit-control allows you to comply with the regulatory demands present in many regions while protecting against revenue loss.
Sinch offers a range of products to help operators re-invent their roaming services by offering customers more control over their spending. Explore our solutions to see how you can stand out from the competition.