News Articles | Sinch

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Sinch AI Used to Safely Pre-Triage Patients

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Sinch Introduces Sinch AI: Revolutionizing Customer Engagement with Intentional Intelligence

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Sinch launches “Customer Connections” resource hub to empower omnichannel marketers

Salesforce and Sinch partnership

Sinch Launches Omnichannel Connector on Salesforce AppExchange Expanding Messaging Capabilities for Businesses

Gartner Magic Quadrant for CPaaS 2024

Sinch named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS for the second consecutive year!

Sinch secures 2024 Adobe Digital Experience ISV Resell Partner of the year award

Sinch Named 2024 Adobe Digital Experience ISV Resell Partner of the Year

Sinch appoints Wendy Johnstone Executive Vice President APAC

Sinch appoints Wendy Johnstone Executive Vice President APAC

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Sinch Partners with Temenos to Expand Their Financial Services Offering on the Temenos Exchange

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Sinch Mailgun Survey Reveals Consumers Prefer Brand Emails, but New Rules from Google and Yahoo Could Impact Delivery

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Sinch recognized as a Leader in the 2023 CPaaS Omdia Universe

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Sinch announces new operating model to accelerate growth

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Sinch expands the Mailgun product suite with Mailgun Optimize and Mailgun Validate to transform email deliverability

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Black Friday SMS guide

How to use Black Friday SMS marketing to build trust and engagement

Woman receiving SMS opt-in text on mobile phone

What is SMS opt-in? Examples and best practices for growing your list

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Types of RCS Business Messaging (RBM) messages and how to use them

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WhatsApp Business API: The ultimate guide

Mobile marketing campaign examples to inspire you

10+ examples of mobile marketing campaigns to inspire you

Woman learning holiday RCS marketing campaign ideas

6 RCS campaign ideas to brighten your holiday marketing

Customer chatting with her bank on her mobile phone

5 digital banking trends you should know for 2024

Woman looking at mobile phone contemplating omnichannel vs multichannel experiences

Omnichannel vs. multichannel: What's the difference?

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How to create an omnichannel customer journey with tips + examples

Hybrid work best practices: Navigating the future of work with cloud communications 

Apple device supporting RCS messages in iOS 18

Apple's iOS 18 RCS support available to beta users

Using omnichannel personalization to connect with customers

Using omnichannel personalization to connect with consumers

Illustration shows two mobile phones with different levels of customization; one using SMS (simple) and one using RCS (complex and rich).

RCS vs. SMS: How are they different?

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What is omnichannel customer service? Benefits, strategy, and examples

RCS OTP example on a mobile phone

How RCS OTPs strengthen authentication and protect users

How to use machine learning for fraud detection

How to use machine learning for fraud detection

Using the Gartner Magic Quadrant for CPaaS to find the right provider

How to use the Gartner® Magic Quadrant™ to choose a CPaaS provider that fits your needs

Confused woman not sure whether to use a 10DLC vs short code vs toll-free number

10DLC vs toll-free vs short code: Choose the right number type