Learn how to engage, inspire, and sustain conversations with customers during and post-COVID with our latest report: Customer experience in a transformed world. Read more
Woman with an arm tattoo using her smartphone

WEBINAR: Step up your authentication process and maintain positive customer experiences

Location: Online

16 April 2020

Sinch Arc

While payment services providers learn, improve and innovate, fraudsters also become more creative.

Fraud analysts need to be agile, creative and adaptive to keep up. We also need to protect the consumer by reducing friction during the purchase process and respecting their privacy. This may present some obstacles for banks and merchants.

In this webinar learn how banks and merchants can:

  • Enjoy a more risk-based approach to fraud, focusing on fraud prevention rather than detection
  • Combine data across the payments chain on a cross-border level to help fight fraud

The webinar will include some real-life experiences with stepping up SCA that reduce fraud, without increasing abandonment rates, while improving the customer experience.

Webinar highlights

  • Examples from Nordic shops that have used SCA to improve the shopping experience with “Dankort Secured by Nets”
  • Learn from Nets’ experiences of taking a risk-based approach to enhance security

Presenters:
Sune Gabelgård, Head of Digital Fraud, Intelligence & Research, Nets
Anders Lenman, Director of Real Time Communication Products, Sinch

When:
Thursday 16th April 2020 at 14.00 CET / 13.00 BST

Don’t miss out – spaces are limited!

WEBINAR: Step up your authentication process and maintain positive customer experiences

Date

16 Apr 2020

Time

2:00 pm CET

Location

Online

 

Care to join us?

Photo of Sune Gabelgard from Nets

Sune Gabelgård
Head of Digital Fraud, Intelligence & Research
Nets

Photo of Sinch's Anders Lenman within a speech bubble graphic

Anders Lenman
Director of Real Time Communication Products
Sinch

Sinch Arc

Other interesting events for you

Sinch Arc

3 days to go

Webinar

Telcos, what's the secret recipe to maximize CX and ARPU?

28 Oct 2020 - Online

Sinch Arc
LA Skyline

3 days to go

Webinar

Help brands achieve tangible business results with a mobile engagement platform

28 Oct 2020 - Online

Sinch Arc

Webinar

Why the sprint for digital transformation in Retail is business-critical

19 Nov 2020 - Online