Learn how to engage, inspire, and sustain conversations with customers during and post-COVID with our latest report: Customer experience in a transformed world. Read more
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Location: Online

10 November 2020 - 11 November 2020

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We are excited to be taking part in the MMA SMARTIES Unplugged event.

Matt Ramerman, our President will be taking to the stage to talk about CX, the future of mobile and why retailers need to become digital savvy now more than ever!

The COVID Consumer: Behavior, needs, and the sprint for digital transformation

Date & time:
Tuesday 10th November at 2:00pm (ET)

COVID-19 is driving historic disruption and record-breaking innovation in the retail space. In a recent study of almost 3000 consumers worldwide, we uncover habits that will persist long after the immediate crisis has passed an the implications for marketers on the sprint for digital transformation.

Join the session to hear highlights from the research and how retailers are delivering on “touchless”, rethinking conversational, empowering social purchasing and more.

Matt Ramerman_no bubble

Matt Ramerman

President - Sinch for Marketing

Sue R

Sue Rosen

Sr. Manager of Mobile Messaging - Discover Financial Services

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