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eTail - Catering to the 2021 Retail Customer

Location: Online

29 March 2021 - 30 March 2021

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The eTail March virtual event looks at how to accelerate digital transformation, incorporate event more innovation and experimentation to drive your business into the future.

We are delighted to be speaking on day two at 12:05pm ET:

Conversational Commerce – Making Shopping Personal

Over the last two decades, shopping, like everything else has moved online. But, as any good sales person will tell you, the secret to closing a sale is the conversation.

This session will focus on the trends that are powering conversational commerce and help you understand how chat and bot technology can be harnessed to facilitate conversations that drive higher conversion and ROI.

When:
Tuesday 30th March 2021 at 12:05pm ET

Michael Ricci

Vice President of Business Development & New Technology - Sinch

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