Engaging conversations - An enterprise guide to RCS & WhatsApp

Jon Campbell, Director of Rich Messaging and Michael Ahearn, VP of Customer Development & Strategy at Sinch, certainly know what they’re talking about when it comes to RCS and WhatsApp. With more than 35 years’ combined experience in the industry, they have a wealth of experience to share. Join us as we get into the practicalities of using rich media channels and the opportunities they present.

Your customers are already using WhatsApp, they’re familiar with the format and comfortable with how it works – they trust it. So why not leverage that trust and get conversational with your audience? Conversations lead to increased engagement, higher levels of trust and an all-round improved brand experience. Find out how to get started!

We dive into use cases, providing some great examples on how Rich Messaging can be, and is already being used in the real world to create amazing opportunities. We’ll even talk you through how a major US footwear brand is using RCS to decrease churn, boost sales and increase engagements with their global audience.

If you’re keen to get started with Rich Messaging, we’ve got pilot programs running for both WhatsApp and RCS so you can test our services. Join the webinar for a reality check on what enterprises and service providers need to take into consideration before making a start with these exciting new channels.