Say " Bem-vindos" to the new Sinchers in Brazil! Here at Sinch, we’re proud to be a truly global company with a local presence in more than 40 countries. We have offices in places as diverse as Sweden, the US, and Singapore. And now, São Paulo, Brazil! We're thrilled to announce that TWW, which we acquired in October 2019, is now officially rebranded and an integrated part of Sinch. And to…
Type: Blog Article
We discussed in a previous blog how SMS is set to continue prospering and developing into the 5G era. In this post, we take a look at the importance of providing a fully functional SMS service for inbound roaming subscribers and why the SMSF must be an integral part of any operator’s 5G strategy. Operators who want to offer seamless continuity of service to visiting subscribers; and maximize…
Type: Blog Article
The digital interactions such as logins, signups, and sensitive online transactions that make life so much easier come with a duty to protect from risks, and criminal exploitation. Addressing these risks is a complex problem, one that can only be managed by balancing vulnerability, cost, and usability solutions alongside a program of continuous improvement. So what’s the best way to keep your…, D, ifficult, for, identity, thieves to disrupt, intercept, or emulate, SIM, card, s, Despite what some headlines claim, exploiting mobile operator vulnerabilities at scale is not easy. For most use-cases, SIM-based verification offers the best balance of usability, cost, and risk. , C, an’t, be confused or, forgotten, With SIM-based verification, each user has only a single identity — his or her SIM-based identity. Users only need to keep their mobile devices secure rather than memorize and frequently update multiple passwords. , R, emains, consistent, regard, less of, geograph, y, SIM-based verification methods are available in any country. This, coupled with high mobile phone penetration, makes improving security via one simple method a breeze. , S, uits, many, use, case, requirements, SIM-based verification falls into three categories: SMS, voice, and data. These methods are used to onboard and authenticate new users to authorized services or add a second factor of authentication (2FA) onto existing identity solutions. Whether interacting with users directly or indirectly, all types of verification have a role to play. Identity and access management is a huge topic.…, Sign up using our self-service portal, to start testing in minutes.
Type: Blog Article
In the post-COVID era, consumers have flocked to digital solutions to solve the challenges of social distancing. But why is mobile customer experience such a critical focus for product managers? It’s because brands can create highly personalized, valuable interactions on mobile, and do so at scale. Each customer’s experience can look and feel unique by leveraging powerful tools like chatbots ,…, , Mobile has become a center of innovation and that will continue with the rollout of 5G One-way notifications and reminders deliver value (think: a notification about a service interruption from your telco), but there’s so much more companies can do to build engagement and loyalty on mobile using two-way conversations and richer engagement. Now that people have access to faster, more reliable…
Type: Blog Article
SMS is the most powerful communication channel for engaging your customers. In fact, people are 35x more likely to read a text message than an email. (There’s a good chance you already knew that, given that you’re on the Sinch blog, and we love talking about the power of those 160 characters .) But it’s a double-edged sword – customers love those text messages, and are so much more…, Download the free guide here!, And as always, make sure to consult with your legal team to see how the SMS compliance laws and regulations affect your business specifically. Sinch can’t offer legal advice – just tons of industry knowledge , great messaging products , and an entire resource section for your developers ., (Need something else? Our sales team can probably handle it, get in touch! ) ,
Type: Blog Article
Inbox overload is a persistent problem—driving down success rates for spendy marketing campaigns. What works better? Messaging consumers on their phones drives quick responses unmatched by other channels. Yet, SMS—which stands for “short message service,” better known as text messaging —remains underutilized. Here’s our guide to mastering the costs, capabilities, and potential payback of your SMS…
Type: Blog Article
If you’re in or you follow the mobile messaging industry, you’ve probably heard of “10DLC.” And for those of you who are not part of this vast mobile ecosystem, 10DLC is some off-the-wall terminology that doesn’t make much sense. But either way, you should probably learn about 10DLC . Because these 10-Digit Long Codes are changing the way we send messages in the U.S. In the past, only…, Talk to our experts and get early access to Sinch 10DLC!,
Type: Blog Article
Here at Sinch we take great pride in our work – but it has never really been about us. , Our goal has always been to help businesses like yours, ones that have needed to transform to produce more positive outcomes through best-of-breed real-time communications and mobile customer experiences. We believe strongly in CPaaS platforms – and that commitment is demonstrated by the results of our thousands of customers in 47 countries. Further confirmation comes from credible third-party…
Type: Blog Article
Type: Component Page
Last updated: 15th March 2018 Sinch Incorporated (“Sinch”) is committed to helping parties protect their intellectual property rights. Under the provisions of the Digital Millennium Copyright Act (DMCA), copyright holders have an opportunity to protect their rights in copyrighted content by notifying a service provider about conduct which they believe in good faith to be an infringement of such…, , Filing a DMCA notice to remove copyrighted content – for copyright holders, If you believe that your content has been copied in a way that constitutes copyright infringement, provide us with a written notice containing the following information: Your name, address, telephone number, and email address (if any). A description of the copyrighted work that you claim has been infringed. A description of where on the Sinch platform or service the material that you claim is…, , Filing a DMCA counter-notification to restore removed content – for Sinch customers or users, If you believe that your material has been removed by mistake or misidentification, please provide Sinch with a written counter-notification containing the following information: Your name, address, and telephone number. A description of the material that was removed and the location on the Sinch platform or services where it previously appeared. A statement under penalty of perjury that you have…, , Warning, In filing a DMCA notice or counter-notification, please make sure that you have complied with all of the above requirements. If we request additional information necessary to make your DMCA notice or counter-notification complete, please provide that information promptly. If you fail to comply with all of these requirements, your DMCA notice or counter-notification may not be processed further.…, , Sinch’s copyright agent, You may send a DMCA notice, a DMCA counter-notification, or any inquiries concerning intellectual property to Sinch’s Copyright Agent:, , Sinch, 7000 Central Parkway, Suite 1480 Atlanta, GA 30328 Attn: Copyright Agent [email protected] Type: Legal page