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Customer Service

If you’ve run into problems using our services, let us know! We've got a support team standing by, ready to solve your issues and get you back to business.

Time to Upgrade?

All of our online customers get the Basic Support package, which includes free 24/7 email support. However, if you are looking for something a little more comprehensive we have the Pro Support Package, with 24/7 telephone support and a 4 hour guaranteed response time, you’ll always be covered.

BASIC PRO
Cost per month FREE £500/€600/$650
Guaranteed response time (SLA) No 4 hours
24×7 email support Yes Yes
Email priority queue No Yes
24×7 phone support No Yes

EMEA

Lindhagensgatan 74
112 18 Stockholm
Sweden

Tel: +46844682803

Americas

7000 Central Parkway
Suite 1480
Atlanta
GA 30328

Tel: +14703008394

 

APAC

321 Orchard Road
08-01
Orchard Shopping Centre
Singapore 238866

Tel: +6531583155