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Customer Service

If you’ve run into problems using our services, let us know! We've got a support team standing by, ready to solve your issues and get you back to business.

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Upgrade Business Messaging, Voice or Video Support

All of our online customers get the Basic Support package, which includes free 24/7 email support. However, if you are looking for something a little more comprehensive the Pro Support Package comes with 24/7 telephone support and a 4 hour guaranteed response time ensuring you’ll always be covered.

BASIC PRO
Cost per month FREE £500/€600/$650
Guaranteed response time (SLA) No 4 hours
24×7 email support Yes Yes
Email priority queue No Yes
24×7 phone support No Yes

Operator Support

Looking for Operator support?

EMEA

Lindhagensgatan 74
112 18 Stockholm
Sweden

Tel: +46844682803

Americas

7000 Central Parkway
Suite 1480
Atlanta
GA 30328

Tel: +14703008394

 

APAC

321 Orchard Road
08-01
Orchard Shopping Centre
Singapore 238866

Tel: +6531583155