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          Ensure privacy between end users and avoid revenue leakage through number masking or in-app calling

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          The actionable guide to increasing customer loyalty with mobile messaging
          Get the guide
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          Two-factor authentication: Why SMS is here to stay
          Get the white paper
        • Illustration of a woman
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          Building a smooth, secure experience with SMS-based 2FA
          Get the white paper
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  1. Sinch
  2. Cloud Connect for Webex Calling Trial Agreement

Main navigation

  • Products
      • Column
        • Channels
          • SMS
          • MMS
          • RCS
          • WhatsApp
          • Facebook Messenger
          • Instagram
          • All Channels
        • Column
          • Connect channels with Conversation API

            Keep things simple and connect multiple channels with one integration for an omnichannel and conversational messaging experience

          • Standalone Messaging APIs

            Take a look at our standalone, secure cloud-based messaging APIs for single channel needs

          • SMS Verification

            Secure your customer journey while increasing conversions and reducing churn

      • Use cases
        • Message Across all Channels

          All-in-one messaging across every mobile channel

        • Engage with Customers

          Start a meaningful, real-time conversation with customers today

        • Boost Customer Support and Satisfaction

          Transform customer service with relationship-building conversations

      • Voice & Video
        • Voice Services

          Make calls directly connected to the largest tier 1 network

        • Toll-Free Voice

          Give callers an easy and reliable way to reach you

        • SIP Trunking

          Call local, long distance or toll-free with the highest quality service

        • Operator Connect for Microsoft Teams

          Enable Microsoft Teams calling with Operator Connect

          Direct Routing for Microsoft Teams

        • Unified Communications

          Get all the tools you need in one place with our comprehensive cloud communications platform

          Private Label Cloud Communications

        • Emergency Services

          Promote safety and security with innovative 911 technology. Find out how our solutions let you help callers quickly reach 911
          E911 Next Generation 911

        • Number Masking

          Anonymize voice calls to protect you and your customers while keeping personal numbers safe

        • Cloud Connect for Webex Calling

          Transform the audio precision of your Webex meetings

        • STIR/SHAKEN

          Fight back against robocalls, increase call answer rates, and build consumers' trust

        • In-App Video Calling

          Build a seamless, customizable in-app video experience into your mobile and web app

        • In-App Voice Calling

          Integrate voice easily into your app for smooth real-time communication globally

        • Voice API

          Design the exact voice call flow you need with flexible and scalable solutions​

      • Use cases
        • Scale Your Voice Services

          Get a complete voice solution from a single provider by setting up any call type your business needs to connect

        • Future-Proof Access to Emergency Services

          Help callers reach 911 and empower first responders to assist distressed callers

        • Implement Anonymous Calling

          Ensure privacy between end users and avoid revenue leakage through number masking or in-app calling

      • Email
        • Mailgun

          Email API – Send, receive, and track emails effortlessly with an industry-leading Email Service Provider

        • Mailjet

          Whitelabel email marketing solution--Accelerate your go-to-market with Mailjet Embedded

        • Email on Acid

          Email on Acid has the tools you need to press send with greater confidence

        • InboxReady

          Improve your inbox placement and connect with real people – your customers

      • Use cases
        • Ensure Deliverability

          Our powerful Email API scales to send billions of emails and delivers them quickly

        • Rendering QA and multi-platform preview

          Ensure your message gets seen as intended - no matter the client

      • Featured Resources
        • Illustration of a man on sofa
          Report
          Telco transformed
          Get the report
        • Ilustration of a man on a sofa
          Guide
          The actionable guide to increasing customer loyalty with mobile messaging
          Get the guide
      • Connectivity
        • Numbers

          Find a number that meets all your business needs

          Toll Free 10DLC Short Codes

           

        • Number Porting

          Keep business continuity with successful and painless number porting

        • Number Lookup

          Engage the right customers, on the right numbers

        • Voice IP Exchange

          Enhancing your connectivity with rich voice and video

        • PSTN Connect

          Gain nationwide IP access with interconnectivity to a single network

        • Fax API

          Securely send and receive faxes at scale

          Cloud Business Fax

      • Use cases
        • Expand Your Global Presence

          Add international and toll-free numbers for inbound calling, 2-way calling and emergency assistance

        • Text Message Enable Numbers

          Send SMS and MMS messages from any local 10-digit or toll-free number with P2P capabilities rivaling wireless carriers

        • Support Your Business Growth

          Tie numbers to voice service, call center, messaging, IoT solutions, faxing and emergency services

      • Verification
        • Verification API

          Multi-factor authentication for secure signups and logins

        • Flash Call Verification

          The faster, more cost-efficient alternative to traditional SMS verification

        • SMS Verification

          Simple, secure user authentication powered by text messaging

        • Data Verification

          No PIN, zero-click verification with proven security

        • Phone Call Verification

          Universal verification for mobile and landline numbers

      • Use cases
        • Provide Security and Trust

          Enhance app security and protect customers' shared data with scalable multi-factor authentication solutions

        • Improve Acquisition

          Increase conversion rates in your signup flow with flexible and reliable phone number verification

        • Ensure Global Reach

          Use phone numbers as a global user identity with SIM-based verification methods

      • Featured Resources
        • Illustration of a woman
          White paper
          Two-factor authentication: Why SMS is here to stay
          Get the white paper
        • Illustration of a woman
          White paper
          Building a smooth, secure experience with SMS-based 2FA
          Get the white paper
      • Applications
        • MessageMedia

          Easy-to-use messaging platform that integrates with your existing tech stack to engage your customers on the channel of their choice.

        • Sinch Engage

          Sinch Engage Software-as-a-service solution to use instant messengers for marketing, support and sales in one platform

        • Chatlayer

          Conversational AI chatbot and voicebot platform

        • Contact Pro

          Voice, video, chat, messaging, and email - all in one cloud contact center solution

        • Mobility Clients & SDKs

          Build your own customized, feature-rich mobility solution with a easy to configure cloud softphone and SDK

      • Use cases
        • Conversational Marketing

          Engage customers with meaningful, real-time conversations

        • Conversational Customer Service

          Transform customer service with relationship-building conversations

        • Conversational Commerce

          Automate the customer journey and provide unified customer experience 

  • Solutions
    • Business
      • Enterprise

        Obtain all your cloud communications solutions through one provider

      • Communication Service Providers

        Accelerate your innovation and maintain your competitive edge with our comprehensive communication solutions

      • Operators

        Optimize your operations and remove the headache of network management

    • By Department
      • Marketing

        Wow your customers effortlessly with personalized messaging throughout the customer journey

      • Operations

        Boost operational efficiency and customer satisfaction with timely, relevant notifications

      • Customer Service

        Engage customers on their terms, on their channels. Our cloud-based communications platform brings your legacy support platform into the digital age!

    • By Industry
      • Financial Services
      • Retail
      • Healthcare
      • Media & Entertainment
      • Telecommunication
      • Travel & Transport
      • More
  • Partners
    • column
      • Strategic Partner

        Optimize your partnership solutions and messaging channels with conversational technology, AI automation, and SaaS applications.
        Become a partner   Find a partner

      • Integrations & Connectors

        Seamlessly integrate our solutions with your favorite existing tools

    • column
      • Channel Partner

        Empower your customers and boost revenue selling CPaaS solutions as an agent — voice, messaging, email, and fax for enterprise and wholesale.

      • Private Label Partner

        Exceed customer expectations with the best private label cloud solution and feel supported every step of the way.

  • Telco
      • Enterprise revenue maximization

        Use the range of your network assets to create new services for enterprise

        • A2P Monetization

          Major revenue gains are waiting for you with SMS in the enterprise space

        • SMS Firewall

          Boost security and monetize enterprise messaging

        • Signaling Firewall

          Strengthen your network and protect your subscribers

      • Intelligent interconnect

        Secure profitability with essential interconnect services while moving to the all IP-world of your future network

        • SMS for Operators

          Global SMS interconnectivity made easy

        • SMS Select

          Safeguard SMS monetization and tighten up security

        • MMS for Operators

          Global MMS interconnectivity made easy

        • Messaging Proxy

          Increase revenue on legacy messaging services

      • 5G readiness

        Balance 5G's lmitless possibilities with a smooth transition from legacy technology

        • 5G Messaging

          Make the most of the bright future of SMS in 5G

        • Policy & Charging

          Define any mobile offering with powerful tools. Do it fast to stand out from the crowd

        • Value Added Services Platform

          Subscriber call connection and messaging taken care of. Your revenue and TCO optimized

      • SMS Transformation

        Simplify your SMS business, boost A2P messaging revenue, and cut costs with one unique solution

        • SMS Transformation

          Maximize the value of your SMS business

      • Featured Resources
        • illustration girl on phone with a computer in her lap
          White paper
          Signaling threats: SS7 and beyond
          Get the white paper
      • Wholesale Voice

        Easily transition to the most directly connected and diverse all-IP network with one trusted partner offering flexible connectivity and voice solutions.

        • PSTN Connectivity

          PSTN connectivity gives you all IP access to a single, deeply interconnected network

        • Decommission TDM

          Replace your outdated TDM infrastructure with all—IP access

        • IPES support

          Enjoy an all-IP connection with IPES carrier benefits

        • Cloud Switching

          Upgrade your aging communications infrastructure with a comprehensive voice solution

  • Developers
  • Insights
    • By Type
      • Blog

        Your go-to resource for expert tips and insights on mobile engagement

        Culture & Technology 

      • Customer stories

        Discover how we help brands increase customer engagement, satisfaction, and growth

      • Resources

        Our latest research, reports, white papers, and guides are all here for you to enjoy and learn

        CX Education podcast

      • Events & Webinars

        Take a look at the events we'll be attending and hosting over the next few months

        On-demand and past events

      • News

        Press coverage and company announcements

    • Column
      • By Topic
        • Fraud in business messaging
        • Omnichannel
      • Featured Resources
        • Image of the Gartner MQ for CPaaS 2023
          Report
          Gartner® names Sinch a Magic Quadrant™ Leader for CPaaS
          Get the report
        • IDC Marketscape 2023
          Excerpt
          Sinch named a Leader in IDC MarketScape 2023
          Get the excerpt

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Terms and Conditions

Cloud Connect for Webex Calling Trial Agreement

Cloud Connect for Webex Calling Trial Agreement

This agreement is for a free trial of the Cloud Connect for Webex Calling.

This Cloud Connect for Webex Calling Trial Agreement (“Agreement”) is made between Inteliquent, Inc., a Sinch company (together with its affiliates providing the Services defined below, “Inteliquent” or “Carrier”), and and the party receiving Services (as defined herein) from Inteliquent (together with its affiliates, “Customer”). This Agreement is effective on the date (“Effective Date”) that Customer executes a Service Addendum, Service Order or other Exhibit relating to the Trial Services offered in the Agreement or any attached Exhibits.

Background:

A. Customer would like to test the services identified on Exhibit A attached hereto (collectively, the “Trial Services”) and provide feedback on the Trial Service.

B. Carrier desires to have Customer participate in the testing of the Trial Service.

Agreement:

Intending to be legally bound, the parties agree as follows:

1. Trial. Customer agrees to work cooperatively with Carrier in the testing of the Trial Service. Additional terms and conditions related to the Trial Service are set out on Exhibit A, attached hereto and incorporated herein. The Trial Service is being provided by Carrier.

2. Term. This Agreement will commence on the Effective Date and terminate thirty (30) days after the Effective Date, unless extended by written mutual agreement of the parties. Carrier may terminate this Agreement and the Trial Service at any time, for any reason.

3. Risks of Tests Assumed by Customer. Customer acknowledges that the Trial Service is being provided as part of a trial offering and is not designed to carry anything other than test traffic. As such, Customer assumes all related risks and harm. Customer is under no obligation to use the Trial Service and may terminate its participation in the test at any time.

4. Interconnection. The interconnection point for the Services between Carrier and Cisco is managed by Inteliquent. Interconnection between Customer and Cisco Webex Services is Customer’s responsibility. Carrier has no responsibility for any service problems related to Customer’s interconnection to Cisco or any service problems with Cisco Webex Services.

5. No Warranty. Given the purpose of this Agreement, Customer acknowledges that the Trial Service is provided “AS IS’’ and may not be functional for the purpose for which it is intended. Operation at any given time does not guarantee operation at any other time. CARRIER DISCLAIMS ALL WARRANTIES RELATING TO THE TRIAL SERVICE, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES AGAINST INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

6. Limitation of Remedies and Liability. Excluding Customer’s breach of the terms of Exhibit A, neither party will be liable to the other party with respect to the subject matter of this Agreement under any contract, negligence, strict liability or other theory or for any direct, indirect, incidental or consequential damages including, but not limited to loss of revenues and loss of profits.

7. Further Limitation of Liability. IF CARRIER (OR ANY OF ITS AFFILIATES) IS EVER HELD LIABLE IN RELATION TO THIS AGREEMENT AND WHETHER THE CLAIM IS UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY OF LIABILITY, SUCH PARTY’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO PROVEN DIRECT DAMAGES AND WILL NOT EXCEED TEN THOUSAND DOLLARS ($10,000).

8. Notices. All notices required under this Agreement will be given in writing and either (i) hand delivered, (ii) sent by email, or (iii) delivered by a nationally recognized next business day courier, postage paid, in all cases to the address listed below for Carrier, to Service Location Address as specified on Service Orders for Customer. If Customer’s address is a post-office box, Carrier may send any written notice by U.S. mail. Notices will be deemed received on the date of delivery or when delivery is refused; provided, however, that if notice is sent by email and received after 5:00 p.m. in the time zone of the recipient or on a non-business day, the notice will be deemed received on the next business day. A Party may change its notice address using the notice procedures described in this Section. Customer’s rate change notice email address will be the billing contact email address identified by the Customer on the Trial Service Order.

If to Carrier:

Inteliquent, Inc.,  One North Wacker Drive, Suite 2500, Chicago, IL 60606, Attn: Legal Department

Notices will be deemed received on the date of delivery (or when receipt is refused).

9. Miscellaneous. The parties are separate and independent legal entities, and independent contractors as to each other and under this Agreement. If any provision of this Agreement is invalid or unenforceable under applicable law, that provision shall be ineffective only to the extent of such invalidity, without affecting the remaining parts of the provision or the remaining provisions of this Agreement. To the extent practicable, the parties agree to negotiate revisions to any such invalid or unenforceable provision to the extent necessary to render such part valid and enforceable. The parties agree that this Agreement shall be governed by, interpreted, and construed in accordance with the laws of the State of New York without regard to choice of law principles. The parties agree to the exclusive jurisdiction and venue of the state and federal courts in the Borough of Manhattan in the State of New York. This Agreement comprises the complete and exclusive statement of the agreement of the parties and supersedes all previous statements, representations, and agreements, oral or written, concerning the subject matter hereof. This Agreement may be executed in counterparts, each of which when executed and delivered shall be an original, but all of which shall constitute one and the same instrument. Facsimile or electronically reproduced (e.g., a PDF) and emailed signatures will be treated as originals for all purposes.

Exhibit A: The Trial Service

1. The Trial Services.

The Trial Service is for evaluation of Cloud Connect for Webex Calling, which provides VoIP TNs, Inbound and Outbound Calling for use with Customer’s Cisco Webex Services.

The following terms and conditions will apply to the Trial Services:

VoIP TN and Inbound Calling Service: Limited to ten (10) US and Canada TNs. Cloud Connect Webex Calling Domestic Local, Long Distance Service: Not to exceed 5,000 minutes of use. Carrier may modify usage limitations without notice.

For the avoidance of doubt, the Trial Service excludes:

  • Toll Free Calling
  • Outbound Calling to destinations outside of the United States and Canada
  • Outbound Calling to destinations which Carrier has determined are high cost (“Blocked List”)

Carrier may modify the Block List at any time, for no reason, without notice.

2. Charges for the Trial Services. Notwithstanding any provision of the Agreement, Trial Services will be provided at no charge to the Customer.

3. Customer Responsibilities. CUSTOMER ACKNOWLEDGES AND AGREES THAT TRIAL SERVICES ARE TO BE USED FOR EVALUATION PURPOSES ONLY AND NOT FOR USE IN A PRODUCTION ENVIRONMENT. EMERGENCY SERVICE CAPABILITIES (E.G., 9-1-1) ARE AVAILABLE FOR TESTING AND EVALUATION, BUT CUSTOMER AGREES TO NOT DEPLOY TRIAL SERVICES, INCLUDING BUT NOT LIMITED TO EMERGENCY SERVICES, IN A PRODUCTION ENVIRONMENT WITHOUT CARRIER’S PRIOR WRITTEN CONSENT. ANY END USER DEVICES THAT CAN ACCESS TRIAL SERVICES SHOULD CLEARLY IDENTIFY THE NON-AVAILABILITY OF EMERGENCY SERVICE CAPABILITIES ASSOCIATED WITH THE DEVICE.

4. Production Agreement. Any Customer that wishes to purchase Cloud Connect for Webex Calling outside of this Trial Service must execute a standard Service Order subject to the Cloud Connect for Webex Calling Agreement posted at www.inteliquent.com/legal/webex-calling. Upon execution of a standard Service Order, this Trial Agreement shall be terminated.

5. Indemnification. Customer agrees to defend, at its own expense, and indemnify and hold harmless Carrier and its affiliates and subcontractors (collectively the “Carrier Indemnitees”), from and against any third party claims, suits, damages and costs and expenses (including legal fees) asserted against or incurred by any of the Carrier Indemnitees arising out of or relating to (1) Customer’s use of the Trial Service; and (2) Customer’s breach of this Agreement.

 

 

1 Webex® is a registered trademark of Cisco and/or its affiliates.

Confidential and Proprietary

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