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By - July 31, 2018

What Role Is Video Calling Playing For Banks?

Where once customer service was a lumbering process, now an array of communication channels and platforms are available including chatbots, SMS, messaging apps and video calling, all made available via CPaaS platforms and simple integration via APIs.   As a result, consumers have become fickle…. read more

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By - July 24, 2018

Video Calling in the Banking Sector – What Our Primary Research Has Shown

Our recent whitepaper on Video Calling – How Consumer Demand Is Shaping The Future Of Video Calling For Enterprises, highlighted industries that have embraced Video Calling and are already using it to reach out to consumers. Banking in particular stood… read more

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By - June 27, 2018

New Tutorial: Building A simple SMS Notification System With Sinch

We’ve got a new tutorial for you!   Our resident petrol head Christian Jensen has been on a steep learning curve, hanging out at racetracks and coming up with a really cool way to use SMS to manage signups and… read more

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By - May 31, 2018

Use Cases & Tutorial for Number Masking

Following our recent introduction of a standalone Number Masking product, we thought we’d give you the low down on how this can be used in the real world, and what benefits it has to offer those who are looking to… read more

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By - March 29, 2018

Android Tutorials Update!

We’ve been busy working on some of our Android tutorials here at Sinch! In this blog post we’ll give you a quick run-down on what we’ve updated, and how each tutorial could benefit you and your customers. App to App… read more

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Chained Phone
By - December 8, 2017

Preventing Fraud on your Sinch Services using our Verification API

Since 1957, when a five-year-old boy with perfect pitch first phreaked AT&T switches and invented phreaking, phones have been a target for different types of fraud that costs customers and phone companies billions of dollars. However, if you’re using the… read more

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Verification Fail
By - August 4, 2016

Reasons a Verification Fails

Verification serves as an effective method for securing your user base, reducing fraudulent or duplicate signups, and for two-factor authentication (requiring user to be in possession of the phone during signup). Sinch verification products can be integrated into your Android,… read more

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By - February 24, 2016

Best Practices for Integrating Verification

We’ve given you some of the reasons verification is useful and becoming increasingly necessary, notably: Phone numbers serve as a username with longevity Reduce fraudulent or duplicate signups Two factor authentication (require user to be in possession of a phone… read more

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two factor authentication
By - November 24, 2015

Two Factor Authentication Roundup

We’ve got a great two factor authentication round up for you today. Reading Learn more about how, even in today’s app economy, phone numbers are still one of the most valuable ways to verify users. Phone numbers offerer a great… read more

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By - November 19, 2015

#PrayForParis: Call Volumes & Impact on Mobile Communications

The unprecedented attacks on Paris on November 13, 2015, saw a rise in activity on Facebook, motivating the leading social network to turn on Safety Check, a feature previously reserved for natural disasters. Introduced in October 2014, and borne out… read more