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SMS

Chat bots are fast becoming established as part of the enterprise messaging mix

Enterprise Messaging is moving beyond SMS to include new interactive and richer messaging formats as part of a mix of messaging solutions. Our Enterpr...

27/10/2017 · 1 min read

A dessert on a plate in the shape of a robot

SMS

What is the Outlook for Chat Bots in Financial Services?

In January 2017, a customer agent called Jim set a world record for paying a claim on behalf of the insurance start-up Lemonade. It took Jim just thre...

11/10/2017 · 5 min read

A small metal robot figurine next to a smartphone

SMS

10 factors driving growth in A2P Messaging

Despite reaching the ripe of age of 25, SMS is once again at the vanguard of an exciting new era of communication.

While the text message may no longer be the first choice for Person to Person (P2P) messaging, in the enterprise sector the use of Application to Pers...

30/08/2017 · 1 min read

Man with arm tattoos holding and using his smartphone

SMS

Changing Trends in Channel Usage

Take a look at our handy infographic for a quick snap shot of how opinions have changed on messaging channels in the 2 years since we released our las...

18/08/2017 · 1 min read

A model globe sitting on a laptop keyboard

SMS

Taking SMS to the Next Level with Emojis

You’re using SMS messages to communicate with your audience 👨‍👩‍👧‍👦 and enjoying some great response rates 😄, but what...

05/07/2017 · 4 min read

Woman in a hat holding a magnifying glass towards her mouth

SMS

Enterprise Messaging using OTT apps has not really happened

SMS may not capture many headlines these days, but it’s still very much alive and kicking as a marketing and customer service tool. One of the b...

27/06/2017 · 7 min read