Rich Messaging

Personalization

Brands fall short on digital transformation in the COVID-19 era

New research from Sinch documents a dramatic shift away from public spaces and physical interaction in the COVID era, a disruption likely to accelerat...

28/09/2020 · 4 min read

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Rich Messaging

Helping the heroes: Sinch’s partnership with GodHjälp

As awful as the pandemic has been, the period has also shown us heroism that inspires us and leaves us grateful. Those who fit the description are fro...

27/08/2020 · 3 min read

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Communication APIs

Keys to a Multichannel Mobile Strategy

As mobile channels enter the marketplace, customers expect more than simple alerts. They want to be able to chat with businesses in an accessible and...

25/08/2020 · 3 min read

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Personalization

Is customer engagement during COVID-19 still possible?

As we spend more time at home, closer than usual to our TVs, we instead depend on our mobile devices more and more to stay connected with the world....

16/06/2020 · 6 min read

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Personalization

How organizations are using mobile messaging, voice and video for crisis management

The current global pandemic is forcing companies to rethink how they communicate with clients and employees, and to come up with new ways to relay bre...

21/04/2020 · 8 min read

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Personalization

Oracle’s Michael Ricci talks about how company culture supports customer experience

Part 2 of 2

Michael Ricci is the Master Principal Solutions Architect at Oracle. As a key contributor to Oracle’s Digital Marketing Center of Excellence, Ri...

15/04/2020 · 10 min read

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