Personalization
Marketing and customer experience leaders are focused on mobile as a critical way to reach customers. And messaging has become the priority for 2020....
30/03/2020 · 6 min read
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Company Update
Just as a mobile device from 2005 is outdated, so, too, is the definition from that era of the term customer engagement. Back then, consumers used the...
25/03/2020 · 3 min read
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Personalization
Rich Messaging apps like WhatsApp are the most effective way to interact with customers
The WhatsApp Business API scales to your communication needs. In the world of global communications, where every person on the planet is seemingly jus...
10/03/2020 · 2 min read
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Personalization
In late 2019, Sinch surveyed 2,300 global consumers to understand their attitudes about messaging, and how they prefer to interact with businesses usi...
26/02/2020 · 10 min read
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Personalization
CMOs and CRMs are constantly evaluating how best to connect with their consumer/customer base. Which digital and mobile experiences will best drive bu...
24/02/2020 · 8 min read
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Personalization
After years of hearing “It’s coming!” Rich Communication Services (RCS) is finally a reality for many consumers. Google’s Android phones have...
17/02/2020 · 6 min read
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