Rich Messaging

Personalization

Is customer engagement during COVID-19 still possible?

As we spend more time at home, closer than usual to our TVs, we instead depend on our mobile devices more and more to stay connected with the world....

16/06/2020 · 6 min read

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Personalization

How organizations are using mobile messaging, voice and video for crisis management

The current global pandemic is forcing companies to rethink how they communicate with clients and employees, and to come up with new ways to relay bre...

21/04/2020 · 8 min read

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Personalization

Oracle’s Michael Ricci talks about how company culture supports customer experience

Part 2 of 2

Michael Ricci is the Master Principal Solutions Architect at Oracle. As a key contributor to Oracle’s Digital Marketing Center of Excellence, Ri...

15/04/2020 · 10 min read

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Personalization

Oracle’s Michael Ricci explains why companies need to invest in customer experience

Part 1 of 2

Michael Ricci is the Master Principal Solutions Architect at Oracle. As a key contributor to Oracle’s Digital Marketing Center of Excellence, Ri...

07/04/2020 · 6 min read

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Company Update

Sinch + Wavy: Dreaming big to innovate tomorrow’s customer engagement

Sinch has agreed to combine with Wavy to advance innovation globally and to build a leading position in next-generation conversational marketing in La...

02/04/2020 · 3 min read

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Personalization

6 secret mobile messaging tools for marketing & CX

Marketing and customer experience leaders are focused on mobile as a critical way to reach customers. And messaging has become the priority for 2020....

30/03/2020 · 6 min read

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