Personalization
Banking customers (particularly Gen X and younger) have embraced apps as a way to do banking from a distance, yet mobile messaging is increas...
25/03/2021 · 8 min read
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Personalization
2020 will go down as the year digital transformation hit hyper-drive. Quarantines and social distancing drove people to digital spaces, or as McKinsey...
08/03/2021 · 8 min read
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Personalization
In the post-COVID era, consumers have flocked to digital solutions to solve the challenges of social distancing. But why is mobile customer experience...
01/03/2021 · 6 min read
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Personalization
Research from Sinch shows a dramatic shift in consumer behavior — away from public spaces and physical meetings to favor digital interactions. And i...
12/01/2021 · 8 min read
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Personalization
New research from Sinch shows consumers are largely enthusiastic about new forms of engagement with retail brands on mobile — including conversation...
10/11/2020 · 7 min read
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Personalization
Sinch spoke with Andy Gladwin, head of mobile for Cheetah Digital, about how technology and channel strategy can solve critical challenges in the COVI...
09/11/2020 · 8 min read
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