Personalization
Healthcare enters an era of mobile innovation
Research from Sinch shows a dramatic shift in consumer behavior — away from public spaces and physical meetings to favor digital interactions. And i...
12/01/2021 · 8 min read
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Rich Messaging
Personalization
Transforming retail customer experience
New research from Sinch shows consumers are largely enthusiastic about new forms of engagement with retail brands on mobile — including conversation...
10/11/2020 · 7 min read
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Personalization
Restoring customer experience in an ambiguous world
Sinch spoke with Andy Gladwin, head of mobile for Cheetah Digital, about how technology and channel strategy can solve critical challenges in the COVI...
09/11/2020 · 8 min read
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Communication APIs
Keys to a multichannel mobile strategy
As mobile channels enter the marketplace, customers expect more than simple alerts. They want to be able to chat with businesses in an accessible and...
27/10/2020 · 9 min read
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Personalization
Banking industry poised for digital transformation in the COVID era
New research from Sinch shows a dramatic shift in consumer behavior — away from public spaces and physical meetings, and in favor of digital interac...
19/10/2020 · 7 min read
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Personalization
Brands fall short on digital transformation in the COVID-19 era
New research from Sinch documents a dramatic shift away from public spaces and physical interaction in the COVID era, a disruption likely to accelerat...
28/09/2020 · 4 min read
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