Communication APIs
Keys to a Multichannel Mobile Strategy
As mobile channels enter the marketplace, customers expect more than simple alerts. They want to be able to chat with businesses in an accessible and...
25/08/2020 · 3 min read
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CPaaS
CPaaS
Sinch CPaaS Review
The leading authority on communication and collaborative technology, UC Today cover everything in the technology ecosystem from the changing workplace...
08/05/2019 · 6 min read
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CPaaS
CPaaS means marketers can stop talking..
..and start conversing
Companies have long since realized how enterprise messaging is an essential part of any solid communication strategy. High volume SMS sent to customer...
17/04/2019 · 4 min read
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CPaaS
CPaaS – Turning customer experience of your products up to 11
It’s a familiar scenario: we need to talk to our bank because we’ve lost a card, need an overdraft or loan, or want something simple like an accou...
07/02/2019 · 4 min read
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CPaaS
Building trust and winning customers
Enterprise messaging is the most effective channel for customer engagement. New messaging formats like RCS are helping the industry innovate and...
14/01/2019 · 2 min read
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CPaaS
Omni-channel messaging – Robert Gertsmann Q&A
What does the modern enterprise need in terms of messaging? Why is the context of the consumer so important? CLX co-founder and chief evangelist Ro...
10/12/2018 · 4 min read
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